Services
Telephony
Your business telecoms partner
Having reliable and unified telephony services is central to business productivity and efficiency and helps prevent frustrating communication mishaps, network failures and costly phone bills. Whether your business is office-based, or you and your staff are working remotely, our comprehensive telephony services unify all your communication platforms from voice calls and instant messaging to email and video conferencing.
We’ll assess your business requirements and customise a solution that meets both your needs and budget so you can easily manage everything from one efficient system, saving time and money.
As more and more companies move over to VOIP (Voice over Internet Protocol), IT service providers like Aurora are more adept at offering telephony services as we understand IP networks. We can provide phone systems based on 3CX, either on-premises or hosted on Microsoft Azure which offers far more flexibility. In addition, we can also make recommendations around video calling platforms such as Microsoft Teams and Microsoft 365 Business Voice, which enables teams to access the public telephone network.
What we can do
Recommend and implement VOIP systems
VoIP (Voice over Internet Protocol) allows you to make calls wherever you have an internet connection.
Save you money
We help you reduce phone bills with internet routing that gives you free calls between linked office sites, swapping you from traditional analogue and ISDN to SIP (Session Initiation Protocol) trunks.
Improve efficiency
Unify communications across your organisation with a highly flexible system designed for mobility and remote working.
Improve productivity
We identify communication pain points and provide the right systems for your business.
Help you avoid missed calls
We can implement number management and call routing, so your business never misses those important calls.
Tailor to your business
We look at your requirements and tailor solutions to provide cost-effective and scalable telephony system that are tailored to your business needs.
Talk to us about…
- SoGEA – Single Order Generic Ethernet Access
- Broadband options
- Number porting
- Non-geographical phone numbers
A phone call is still one of the most effective tools for doing business
We can also help with…
IT support
We’re here every step of the way to make sure the technology in place meets your business needs and goals.
Consultancy
Our clear and honest guidance and IT project management can help you become more efficient, stress-free, and focused.
Cyber security
From data protection to safeguarding your systems, we help protect your business from cyber threats.
Networking
Whatever systems and service you have or need in place, we make sure they are reliable, secure, efficient and up-to-date.
Cloud services
We make sense of cloud computing so you can enjoy the benefits of reduced costs, improved efficiency, and remote productivity.