About us

We’re about more than technology

With over 25 years in the industry, we know our breadth of experience and knowledge makes us different from other IT companies.

Who are Aurora Technologies?

We’re a friendly and committed team that loves doing what we do. We have over 60 years of experience in the IT industry, meaning when you work with us, you have a team of experts in the field. We cover many aspects of information technology and ensure that each client gets an individual service based on their specific requirements. So, when it comes to an IT crowd, we think we’re the tech guys you’ll want to have as part of your team.

We’ve been connecting people for over

Our history

Aurora Technologies was started over 25 years ago by Chris Mason and David Challen. Both hugely experienced in the IT world, David discovered his passion for technology whilst working for British Telecom as a 16-year-old apprentice. Chris honed his IT skills, maintaining radar stations for the military. They formed Aurora together in 1999 and, since then, have grown their team and clients alike and provide comprehensive support to all kinds of businesses across the country.

Why choose us?

We know many businesses say it, but we really do mean it; we are a friendly team and love getting to know our clients personally. While we operate locally, we also provide quality remote support to our customers and understand what it takes for a business to work effectively, whether staff are on or off-site. So, you can always depend on our team of professionals to work seamlessly and securely with your business, wherever you are. And although we are reactive when we need to be, we aim to ensure everything is working as it should be to minimise any potentially disruptive downtime.

Our values

Since we started, we have always prided ourselves on how we work with our clients, our teams, and our technology partners. We constantly look at ways to improve our services and processes so everyone benefits. We are always open and honest, so never recommend anything we don’t believe is right for you.

Our values

Since we started, we have always prided ourselves on how we work with our clients, our teams, and our technology partners. We constantly look at ways to improve our services and processes so everyone benefits. We are always open and honest, so never recommend anything we don’t believe is right for you.

Tailored support

We learn, listen, and respond to your requirements to build the solution that is best for your business.

Friendly team

We pride ourselves on being part of your team, and the only thing better than our technical support is our customer service.

No pressure

You won’t find any pushy salesmen here. We only recommend products and services we think you will benefit from and won’t sell you anything you don’t need.

Straight talking

We understand that not everybody has the knowledge we have. That’s why we steer away from jargon and keep everything as simple as possible.

We can help with…

Let's have a chat
Unlike other IT companies, we cut through the clutter. No jargon, no call centres, no scripted responses and no hidden fees. Fill in the form below and we'll be in touch to arrange our chat.
We're here for you
REMOTE SUPPORT
We can support you wherever you are. Just choose from the download options below.
Please use a computer to access our Remote Support